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Base Services Reductions and Closures

For Maxwell-Gunter specific information and updates about COVID-19, please visit https://www.facebook.com/MaxwellAFB

For Maxwell-Gunter specific information and updates about COVID-19, please visit https://www.facebook.com/MaxwellAFB


(Last updated March 31, 2020)

Service Reductions

42nd Medical Group
  • Single point of entry; health screening all individuals prior to entering the facility
  • Acute care concerns will continue to be addressed 
  • Routine appointments will be booked in the future as the situation improves
  • Duty hours: 0730-1630: 953-3368
  • Nurse Advice line: 1-800-TRICARE
  • Baptist Health Drive-Up (24/7 ops) - COVID-19 Test Site Available, Call 334-747-0150 for more information. [Individuals are required to call before visiting drive-up site]
  • Pharmacy: Operating hours are: 7:30 a.m. – 4:30 p.m., Mon-Fri. The pharmacy is no longer processing prescriptions made by off-base providers, effective immediately. All new civilian prescriptions, paper and electronic, are suspended due to minimized Mission Essential Staffing at the pharmacy. Existing refills can be ordered by calling the automated system at (334) 953-7971 or (800) 732-6117, please allow 72 – 96 hours for processing. Delivery to Gunter Annex will be suspended. If you would like your prescription to be transferred to an off-base pharmacy, please have that pharmacy fax the requests to (334) 953-5272 and the base pharmacy will contact them with your prescription. (If you have any questions, please leave a message at (334) 953-6868)
  • Pharmacy FAQ: https://www.maxwell.af.mil/News/Display/Article/2133528/pharmacy-faq/
AAFES Food Services
  • To-go meals only
AAFES Dirt Road Diner (Gunter Bldg. 1143)
  • Closed until further notice
AAFES Wishbone Cafe (Gunter Bldg. 1403)
  • Closed until further notice
AAFES Maxwell Main Exchange
  • 0900-1800 Mon-Sat
  • 1100-1700 Sun

Maxwell Express, Maxwell Class Six, Maxwell MCS, OTS MCS and Express, Gunter Express are operating normally.

AAFES Alterations
  • 1000-1400 Mon-Fri
  • Closed Sat-Sun
AAFES Maxwell Barber Shop
  • 0900-1730 Mon-Sat
  • Closed Sun
AAFES Gunter Barber Shop
  • Closed until further notice
AAFES Firestone
  • 0800 - 1700 Mon-Sat
AAFES Vista Optical
  • 1200-1700 Mon-Sat (Pick-up only), accepting phone orders
AAFES U.S. Patriot Outfitters
  • Closed until further notice
AAFES Trophy Shop
  • Closed until further notice
AAFES Turkish Gift Shop
  • Closed until further notice
AAFES Laundry/Dry Cleaner (Bldg. 941)
  • 1000-1700 Mon-Fri
  • Closed Sat-Sun
AAFES Wireless Advocates (Mobile Kiosk in Main Exchange)
  • 1000-1800 Mon-Fri
  • 1000-1700 Sat-Sun
Airman and Family Readiness Center
  • Virtual services only; no walk-ins
  • Maxwell: 953-2353
  • Gunter: 953-2353
Area Defense Council
  • Virtual services by appointment only
  • Phone: 953-2186
Chapels (all)
  • No in-person services
  • Religion specific changes; see individual Facebook pages for specific information
  • Email: 42ABW.HC@us.af.mil
  • Phone: 953-2109
  • After-duty hours: 953-7474
Civilian Personnel Office
Commissaries (Maxwell and Gunter)
  • ID cardholders only--no guests/visitors and no Early Bird shopping
Commercial Travel Services
  • Primary Deployments & PCS only
  • All others on standby
  • Phone: 953-3020
Comm. Focal Point
  • Walk-ups available ONLY for Emergencies
  • Users can submit tickets and chat with technicians at https://www.ServiceCenter.af.mil
  • Users can call 1-888-996-1629 for support
  • On-call technicians also available in case of emergency (334-953-1000)
Community Support Coordinator
  • Email only; no walk-ins
  • 42ABW.CSC.CommunitySupport.1 @us.af.mil
Dining Facilities (Aviation Inn, 416-1011 & River Front Inn, 953-5127)
  • Take-out only
Education Center
  • Virtual services and appointments only--no walk-ins
  • Phone: 953-5959
Equal Opportunity Office
  • Virtual only, 42ABW.ME@us.af.mil, 953-6010
Fam Camp
  • 1-night reservations only (will honor existing reservations)
Federal Prison Camp
  • No visitors, until further notice
  • No indoor work details, outdoor activities only
  • Phone: 334-293-2100
Finance (CPTS)
House Hold Goods
IDRC (Deployments)
Information Protection
  • No Space-A Reservations
  • Self-quarantined guests' trash disposal self-service
Logistics Readiness Inbound / Outbound Cargo Office
  • MICAPS and Vectrus Supply Spt only
  • All others on reduced processing
Manpower & Organization Office
  • No walk-ins
  • Virtual services only
  • Phone: 953-7961, email 42fss.fsmmmanpower@us.af.mil
Military Personnel Flight
  • No walk-ins
  • Virtual services only
  • Phone: 953-7005
Outdoor Recreation / ITT
  • No walk-ins
  • Virtual reservation only
  • Outdoor Rec: 953-6144
  • ITT: 953-6351
Multi-media/Photo Lab
  • Portrait studio-mission essential only (Army DA, Marine and Navy promotion photos, passports, ISOPREP). No walk-in service. By appointment only (953-7369/7981)
  • Location photography-historical documentation and alert support only
  • Self-help center and equipment checkout closed
  • All training classes in March postponed
  • Normal services via email and phone
  • Email: 42abw.secce@us.af.mil
  • Phone: 953-2001 or 5639
Small Passenger Terminal (AMC)
  • Terminal closed; Virtual appointments only
  • Phone: 334-430-9869
  • All calls directed to standby phone
  • Virtually tracking in/outbound via SMS
Legal Office, Tax Center
  • Tax Center by appointments only 953-3529
  • All other in-person services/appointments are paused, legal assistance is emergency only, email ja@us.af.mil
Veterinary Clinic
  • For scheduled sick call appointment only, call 334-953-7357
  • Routine appointment canceled until further notice
  • Scheduled sick call appointments will be completed as drop-off services. Staff will discuss the appointment needs and patient history with you then collect your pet while you relax in the comfort of your vehicle. Payment for services will be made over the telephone once the appointment is completed.
Violence Prevention Integrator
  • Courses canceled until 29 Apr.
  • Virtual Services: cynthia.Cuppernell@us.af.mil


Service Closures

908th non-essential travel
Air University Library
Airman's Attic
A&FRC (Gunter) [Call Maxwell: 953-2353, joe.missildine@us.af.mil]
Auto Hobby Shops (Maxwell & Gunter)
Bowling Centers (Maxwell & Gunter)
Child Development Centers (Maxwell: 953-6667 Gunter: 416-3185)
Coffee Shops (Rickenbacker’s, Hangar 42)
Comptroller Customer Service Counter
Digital Resource Center
Fitness Center (Maxwell and Gunter) 
Fitness Annex (Maxwell and Gunter) 
Gate: Day Street
Gate: Kelly Street
Gate: Dalraida Street
Golf Course Grill
Golf Course Pro Shop
Honor Guard
Max Graphics (42fssmaxgraphics@gmail.com)
Maxwell Club
School-Age Care [POC 953-3624]
Thrift Store
Youth Centers, Maxwell-Gunter [953-3624]


Normal Operating Services

Maxwell Gates: Maxwell Blvd (24/7)

Gunter Gates: Congressman Dickerson Gate (24/7)
AAFES Facilities (Maxwell & Gunter Express)
Civil Engineer, customer service (953-3333)
DECA Commissary, Maxwell & Gunter (100% ID check at the door with visitor policy revoked to limit the number of people in close proximity. Early Bird shopping stopped to allow time for restocking and cleaning)
Dining Facilities (Aviation Inn, River Front Inn)
HUNT Housing (no routine maintenance, call mgmt. office to update departure dates: 262-1630)
Inbound/Outbound Cargo
Passenger Travel (PAX) (334-318-7033)
Postal Operations
Supply (MICAS, IPE, warehouse, munitions)
Transportation (vehicles, POL, supply)


Activities/Events Canceled

  • Youth Soccer (Season)
  • 17 Mar-TBD – Honor Guard Details
  • 3 Apr – Teen Night
  • 4 Apr – Egg Hunt (Gunter)
  • 18-19 Apr – Air Show

Check out the 42nd FSS website for more cancellations (www.lifeatthemax.us/alerts)