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2nd BW opens River’s Edge Welcome Center

Senior Airman Destiny Jarvis, 2nd Logistics Readiness Squadron traffic management office personal property counselor, poses for a photo in the new River’s Edge Welcome Center at Barksdale Air Force Base, La., June 29, 2020.

Senior Airman Destiny Jarvis, 2nd Logistics Readiness Squadron traffic management office personal property counselor, poses for a photo in the new River’s Edge Welcome Center at Barksdale Air Force Base, La., June 29, 2020. The center is open by appointment only Monday through Friday 7:30 a.m. to 4:30 p.m. and is a one-stop-shop for all in-processing needs from finance to the traffic management office and more. (U.S. Air Force photo by Senior Airman Lillian Miller)

Col. Michael Miller, 2nd Bomb Wing commander, Chief Master Sgt. Jamie Prince, 2nd BW interim command chief, and Staff Sgt. Dylana Horrell, 2nd Comptroller Squadron financial operations supervisor, listen to Mr. Jeff Maiette, 2nd BW community support coordinator, as he briefs the functions of the new River’s Edge Welcome Center  at Barksdale Air Force Base, La., June 29, 2020.

Col. Michael Miller, 2nd Bomb Wing commander, Chief Master Sgt. Jamie Prince, 2nd BW interim command chief, and Staff Sgt. Dylana Horrell, 2nd Comptroller Squadron financial operations supervisor, listen to Mr. Jeff Maiette, 2nd BW community support coordinator, as he briefs the functions of the new River’s Edge Welcome Center at Barksdale Air Force Base, La., June 29, 2020. The center is open by appointment only Monday through Friday 7:30 a.m. to 4:30 p.m., and is a one-stop-shop for all in-processing needs from finance to the traffic management office and more. (U.S. Air Force photo by Senior Airman Lillian Miller)

Staff Sgt. Dylana Horrell, 2nd Comptroller Squadron financial operations supervisor, briefs Col. Michael Miller, 2nd Bomb Wing commander, on her role in the new River’s Edge Welcome Center at Barksdale Air Force Base, La., June 29, 2020.

Staff Sgt. Dylana Horrell, 2nd Comptroller Squadron financial operations supervisor, briefs Col. Michael Miller, 2nd Bomb Wing commander, on her role in the new River’s Edge Welcome Center at Barksdale Air Force Base, La., June 29, 2020. The center is open by appointment only Monday through Friday 7:30 a.m. to 4:30 p.m., and is a one-stop-shop for all in-processing needs from finance to the traffic management office and more. (U.S. Air Force photo by Senior Airman Lillian Miller)

A sign is placed outside the office of Jacqueline Robertson, 2nd Force Support Squadron school liaison officer, in the new River’s Edge Welcome Center at Barksdale Air Force Base, La., June 29, 2020.

A sign is placed outside the office of Jacqueline Robertson, 2nd Force Support Squadron school liaison officer, in the new River’s Edge Welcome Center at Barksdale Air Force Base, La., June 29, 2020. The welcome center appointment line can be reached at 318-456-0956. All incoming Airmen are encouraged to bring in their family to their appointment. (U.S. Air Force photo by Senior Airman Lillian Miller)

Senior Airman Destiny Jarvis, 2nd Logistics Readiness Squadron traffic management office personal property counselor, briefs Col. Michael Miller, 2nd Bomb Wing commander, on her role in the new River’s Edge Welcome Center  at Barksdale Air Force Base, La., June 29, 2020

Senior Airman Destiny Jarvis, 2nd Logistics Readiness Squadron traffic management office personal property counselor, briefs Col. Michael Miller, 2nd Bomb Wing commander, on her role in the new River’s Edge Welcome Center at Barksdale Air Force Base, La., June 29, 2020.The center is open by appointment only Monday through Friday 7:30 a.m. to 4:30 p.m., and is a one-stop-shop for all in-processing needs from finance to the traffic management office and more. (U.S. Air Force photo by Senior Airman Lillian Miller)

BARKSDALE AIR FORCE BASE, La. --

The 2nd Bomb Wing opened a new welcome center for all incoming Barksdale Airmen and their families June 29, 2020.

The River’s Edge Welcome Center is open by appointment only Monday through Friday 7:30 a.m. to 4:30 p.m. and is a one-stop-shop for all in-processing needs.

“When I first arrived here, I was at a loss about where to start,” said Senior Airman Destiny Jarvis, 2nd Logistics Readiness Squadron traffic management office personal property counselor. “I didn’t come from a military background so I didn’t know anything about what my options were. We are hoping that by bringing all of the large pieces of the in-processing checklist together, we can make the whole process easier.”

The center provides face-to-face help to Airmen and their spouses with the Airman & Family Readiness Center representatives, 2nd Medical Group patient administration, Barksdale School Liaison officer, TMO personal property counselor and 2nd Comptroller Squadron financial operations supervisor.

For representatives such as the School Liaison Officer, the in-person counseling has been beneficial.

“There are certain nuances I am able to tell the family about upfront,” said Jacqueline Roberston, 2nd Force Support Squadron school liaison officer. “For example, to enroll a child in the state of Louisiana, parents need to provide a civilian medical shot record and I can guide them through that process.”

The welcome center appointment line can be reached at 318-456-0956. All incoming Airmen are encouraged to bring in their family to their appointment.

For now, all patrons and workers of the welcome center are required to wear a mask and practice social distancing. All patrons are also being screened with a questionnaire recommended by the 2nd MDG.