C: A survey conducted by Air University personnel and administered to its faculty, staff, and students that is not for Air University’s Program Effectiveness and/or survey administration extends to Air Force Personnel beyond Air University:
The survey must be submitted to AFSO for review. AFSO has two categories survey administration fall under – Internal and External.
1) Internal – the customer submits the official package and requests that AFSO administer/host the survey. There is no cost for this service; however, it is dependent on AFSO’s workload at the time a request is received. The AFSO Branch Chief will determine whether AFSO can commit to the additional workload within 5 business days of receiving an official request.
If AFSO is able to host the survey, the project is assigned to an Operations Research Analyst (ORA) and Personnel Research Psychologist (PRP). This team will work closely with you the customer in the development of the survey instrument.
The timeline to conduct an internal survey is anywhere from 2-4 months and is dependent on multiple factors, such as the complexity of the questions/population and how quickly the customer responds to requests from the AFSO team for additional information or action.
2) External – the customer requests approval to conduct a survey of AF personnel and will obtain their own hosting site, such as Max.gov, SharePoint, Survey Monkey, Survey Gizmo, MilSuite, Surveyintellink.gov etc. The customer is responsible for all costs. When an official request is received, which includes the completed AF Form 4453 and a copy of the survey (formatted in MS Word), the project is assigned to a team who reviews the survey instrument and provides feedback. The team has 20 business days to complete their review. Their combined reviews are returned to the customer who then incorporates the findings and returns a final version to the AFSO workflow box. Assuming the updates are approved, AFSO will then issue an approval letter with the SCN.
All surveys require a sponsor before the AFSO will approve them. The following information clarifies sponsorship:
The sponsor is that individual who has functional authority over both the population surveyed and every question asked on the survey and who is able to make, change or eliminate programs, policies, and/or procedures. All questions must be within the sponsor’s lane of authority. There are those instances when more than one sponsor signature may be required.
The primary intent of a “three-letter” functional authority sponsorship is to ensure there is an appropriate level of authority for surveys conducted across organizational boundaries within the Air Force. For example, the ACC Commander has no authority to survey crew chiefs assigned to AFMC. SAF/HAF functional authorities, however, exercise oversight of programs governing all crew chiefs within the Air Force. As a result, SAF/HAF functional authority signature is necessary to ensure an appropriate level of oversight.