Air Force Negotiation Center

60 W. Shumacher Ave.
Building 803, Room 56-60

Maxwell AFB, AL 36112

AFNC Questions: 
DSN: 493-8791
Commercial:  334.953.8791

NCE.MAILBOX@us.af.mil

Website Maintenance:
DSN: 493-6671

Commercial: 334.953.6671

This course is the first step in preparing personnel to mediate and/or facilitate workplace disputes, including EEO complaints, employee grievances, labor-management negotiations and unfair labor practice. The course focuses on the facilitation model and complies with Air Force Alternative Dispute Resolution (ADR) policy and procedures including the standards of self-determination, impartiality, confidentiality, and competence. The instruction includes Interest-Based Negotiation (IBN) concepts and prepares attendees to promote public confidence in Air Force Dispute Resolution processes. 

To All:

On behalf of the General Counsel's office and the Air Force Negotiation Center, thank you for participating in the Basic Mediation Course. Our hope is that you have a world-class experience. 

Prior to coming to the course, please download, (print/save) the "Air Force Mediation Compendium," using the link provided below. Bring an electronic or print version to class. Also, please download and save the attached "Desk Reference Material" for your future use.

Again... Thank you. I look forward to meeting you on Day 1.

Paul J Firman
Chief, ADR Education & Training
Air Force Negotiation Center

STUDENT MATERIAL

AF Mediation Compendium - 4th Ed, 2012

DESK REFERENCE MATERIAL 

ADR & The Air Force Leader
ADR Spectrum Handout
ADRA 1996
AFNC Negotiation Worksheet
Avoiding Impasse
Communication Skills
Confidentiality Guide (2006)
Mediator Standards of Conduct (2006)
Negotiating Across Cultures
Negotiation Article
Practical Guide to Negotiation in Military 2nd Edition  

This course equips First Sergeants with a foundational understanding of how to resolve or manage workplace conflicts in order to increase productivity and build teams. 

To All:

On behalf of the Air Force Negotiation Center and the General Counsel's office, thank you for enrolling in the Negotiation & Dispute Resolution Course (NADRC). You will experience a world-class program. 

Know there are selected readings with which you should engage before arriving at NADRC. Please read the Negotiations article, and the Facilitation & The Air Force Leader article (located below).

Also, please download and/or be able to access the Mediation Compendium, Avoiding Impasse, and Communication Skills docs during the course (also located below).

I look forward to seeing you!

Paul J Firman
Chief, DR Education & Training
Air Force Negotiation Center

STUDENT MATERIAL

AF Mediation Compendium - 4th Ed.
Avoiding Impasse
Communication Skills
Facilitation & the Air Force Leader - Firman
Negotiating Across Culture
Negotiation Article