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eSchool Help Desk

eSchool Help Desk

The eSchool Student Services team is available Monday thru Friday from 0700-1600 Central Time.

After exhausting your self-service actions below, submit a help ticket to get personalized service from an eSchool Counselor.

Current SOS DL Students

IDE Handbook

Step 1: Check the Student Handbook

If your answer isn't in the FAQs, please check the handbook.

Help Ticket

Step 2: Contact the AU/ASU Help Desk

Support is available 24/7 for technical issues.  AU policy and curriculum questions will be answered during the work week by AU Student Services.

 

 

 

 

 

 

 

 

 

 

Prospective SOS DL Students

Help Ticket

Contact the AU Support Desk

Email a help ticket request to ACSC.eSchool.Operations@us.af.mil

Government Civilians click here for information on required documents to submit for your application

Current ACSC DL Students

IDE Handbook

Step 1: Check the Student Handbook

If your answer isn't in the FAQs, please check the handbook.

Help Ticket

Step 2: Contact the AU/ASU Help Desk

Support is available 24/7 for technical issues.  AU policy and curriculum questions will be answered during the work week by AU Student Services.

 

 

 

 

 

 

 

 

 

 

Prospective ACSC DL Students

Help Ticket

Contact the AU Support Desk

Email a help ticket request to ACSC.eSchool.Operations@us.af.mil

Government Civilians click here for information on required documents to submit for your application

Got a problem? Follow these steps...

SDE Handbook

Step 1: Check the Student Handbook

If your answer isn't in the FAQs, search the handbook

Help Ticket

Step 2: Submit a Help Ticket

If your answer isn't in the FAQs or handbook, submit a Help Ticket with detailed information (Login to AU Service Desk required)

 

 

 

 

 

 

 

 

 

 

Prospective AWC DL Students

Help Ticket

Contact the AU Support Desk

Email a help ticket request to ACSC.eSchool.Operations@us.af.mil

Government Civilians click here for information on required documents to submit for your application

Got a problem? Follow these steps...

OLMP Handbook

Step 2: Check the Student Handbook

If your answer isn't in the FAQs, search the handbook

Help Ticket

Step 3: Submit a Help Ticket

If your answer isn't in the FAQs or handbook, submit a Help Ticket with detailed information (Login to AU Service Desk required)

 

 

 

 

 

 

 

 

 

 

Prospective OLMP Students

Help Ticket

Contact the AU Support Desk

Email a help ticket request to ACSC.eSchool.Operations@us.af.mil

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