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eSchool Help Desk

eSchool Help Desk

The eSchool Student Services team is available Monday thru Friday from 0700-1600 Central Time.

After exhausting your self-service actions below, submit a help ticket to get personalized service from an eSchool Counselor.

Current SOS DL Students

IDE Handbook

Step 1: Check the Student Handbook

If your answer isn't in the FAQs, please check the handbook.

Help Ticket

Step 2: Contact the AU/ASU Help Desk

Support is available 24/7 for technical issues.  AU policy and curriculum questions will be answered during the work week by AU Student Services.

 

 

 

 

 

 

 

 

 

 

Prospective SOS DL Students

Help Ticket

Contact the AU Support Desk

Submit a help ticket at https://auservicedesk.af.edu

Current ACSC DL 7.0 Students

IDE Handbook

Step 1: Check the Student Handbook

If your answer isn't in the FAQs, please check the handbook.

Help Ticket

Step 2: Contact the AU/ASU Help Desk

Support is available 24/7 for technical issues.  AU policy and curriculum questions will be answered during the work week by AU Student Services.

 

 

 

 

 

 

 

 

 

 

Prospective ACSC DL Students and ACSC DL 6.0 Students

Help Ticket

Contact the AU Support Desk

Submit a help ticket at https://auservicedesk.af.edu

Got a problem? Follow these steps...

FAQs

Step 1: Check the FAQs

Browse the FAQs to Find answers to common questions

SDE Handbook

Step 2: Check the Student Handbook

If your answer isn't in the FAQs, search the handbook

Help Ticket

Step 3: Submit a Help Ticket

If your answer isn't in the FAQs or handbook, submit a Help Ticket with detailed information (Login to AU Service Desk required)

 

Got a problem? Follow these steps...

FAQs

Step 1: Check the FAQs

Browse the FAQs to Find answers to common questions

OLMP Handbook

Step 2: Check the Student Handbook

If your answer isn't in the FAQs, search the handbook

Help Ticket

Step 3: Submit a Help Ticket

If your answer isn't in the FAQs or handbook, submit a Help Ticket with detailed information (Login to AU Service Desk required)

 

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eSchool of Graduate PME
51 East Maxwell Boulevard
Maxwell AFB, AL 36112

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