The eSchool Student Services team is available Monday thru Friday from 0700-1600 Central Time.
After exhausting your self-service actions below, submit a help ticket to get personalized service from an eSchool Counselor.
Current SOS DL Students
Step 1: Check the Student Handbook
If your answer isn't in the FAQs, please check the handbook.
Step 2: Contact the AU/ASU Help Desk
Support is available 24/7 for technical issues. AU policy and curriculum questions will be answered during the work week by AU Student Services.
Prospective SOS DL Students
Contact the AU Support Desk
Submit a help ticket at https://auservicedesk.af.edu
Current ACSC DL 7.0 Students
Prospective ACSC DL Students and ACSC DL 6.0 Students
Got a problem? Follow these steps...
Step 1: Check the FAQs
Browse the FAQs to Find answers to common questions
Step 2: Check the Student Handbook
If your answer isn't in the FAQs, search the handbook
Step 3: Submit a Help Ticket
If your answer isn't in the FAQs or handbook, submit a Help Ticket with detailed information (Login to AU Service Desk required)
eSchool of Graduate PME
51 East Maxwell Boulevard
Maxwell AFB, AL 36112