AFCLC, Air Force Culture and Language Center, Air Force's Global Classroom

Cross-Cultural Communication

Military member from the United States Air Force has a discussion with local civilians

An overall goal of this course is to help students better understand the process of communicating across cultural boundaries – which is one of the keys to developing cross-cultural competence. Why is it important to study culture from a communication perspective? First, because culture is both a product and producer of communication. Secondly, because communication everywhere contains traces of culture. Specific study devoted to cross-cultural communication can help us identify cultural difference and predict misunderstanding.

This course serves as an introduction to cross-cultural communication by identifying key challenges presented by cross-cultural interaction and examining how those challenges affect people, their jobs, and their relationships. This course will equip students with tools needed to manage these challenges so they may develop skills to call upon during interaction. As such, students are exposed to case studies, research applications and strategies in order to develop an appreciation of the communication processes necessary to avoid misunderstandings.

This is a distance learning course. It is worth three semester hours of credit through the Community College of the Air Force (CCAF). It is currently only available to enlisted members of the US Armed Forces (Active Duty, National Guard, and Reserve).

Eligibility
This course is offered by The Air University to enlisted members of the US Armed Forces (Active Duty, National Guard, and Reserve) participating in the Community College of the Air Force (CCAF) Program.

 
Enrollment
For enrollment directions click here.

 

Program Transcripts
The Community College of the Air Force (CCAF) will transcript the earned academic credit from this course. To view/order transcripts visit the CCAF website.

This course an entirely on-line, self-paced 8 module course, which requires you to accomplish short readings, watch associated video clips/presentations, and complete knowledge checks/exercises within the Canvas Learning Management System. There will be formative lesson quizzes, summative Milestone Assignments and a final exam.

Types of Tests
Summative assignments will be used to measure understanding and determine the final grade.

Test Scoring and Feedback
Knowledge check/exercise and formative quiz results are instantaneous. Summative assignment results will typically be posted within 1-2 weeks of submission.

Course Materials
Course materials will be provided via the Canvas Learning Management System. Access to the internet for research assignments is required.

1. Essential Concepts of Culture and Communication

2. Levels of Orientation, Identities, and Cultural Domains

3. Introduction to the Cultural Dimensions

4. The Culture of the United States

5. Nonverbal Communication

6. Active Listening

7. Forging Effective Relationships and Managing Conflict 

8. Towards Cross-Cultural Competence

 

Upcoming Course Dates

Winter 2022-2023 Session

Enrollment Window
25 October - 31 October 2022

Class Dates
17 November 2022 – 1 March 2023

 


Summer 2023 Session

Enrollment Window
11 – 17 April 2023

Class Dates
4 May – 16 August 2023

Course Information

CCC Flyer

(updated May 2022)

Downloads

Academic Calendar

(updated May 2022)


Enrollment Directions

(updated September 2022)


FAQ

(updated February 2022)

MEET THE INSTRUCTORS

AFCLC emblem. Air Force Culture and Language Center. Air Force's Global Classroom.

551 E. Maxwell Blvd, Bldg 500, Maxwell AFB, AL 36112

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NEED COURSE SUPPORT?

Support Hours:

Monday - Friday 0800 - 1600 CST

Email
For Student Support:
Contact AFCLC Education Support

For Enrollment Support:
Contact AFCLC Enrollment Support

Address
Air Force Culture and Language Center
551 East Maxwell Blvd, Bldg 500
Maxwell AFB, AL 36112

Phone
(334) 953-9292
Phone requests for service will require an e-mail confirmation for tracking and recording purposes.

Fax
(334) 953-1614
When faxing, please include a fax coversheet identifying the course, yourself, and your contact information.