AFCLC, Air Force Culture and Language Center, Air Force's Global Classroom

Cross-Cultural Communication

Military member from the United States Air Force has a discussion with local civilians

An overall goal of this course is to help students better understand the process of communicating across cultural boundaries – which is one of the keys to developing cross-cultural competence. Why is it important to study culture from a communication perspective? First, because culture is both a product and producer of communication. Secondly, because communication everywhere contains traces of culture. Specific study devoted to cross-cultural communication can help us identify cultural difference and predict misunderstanding.
This course serves as an introduction to cross-cultural communication by identifying key challenges presented by cross-cultural interaction and examining how those challenges affect people, their jobs, and their relationships. This course will equip students with tools needed to manage these challenges so they may develop skills to call upon during interaction. As such, students are exposed to case studies, research applications and strategies in order to develop an appreciation of the communication processes necessary to avoid misunderstandings.
This is a distance learning course. It is worth three semester hours of credit through the Community College of the Air Force (CCAF). It is currently only available to enlisted members of the US Armed Forces (Active Duty, National Guard, and Reserve).


This course is offered by The Air University to enlisted members of the US Armed Forces (Active Duty, National Guard, and Reserve) participating in the Community College of the Air Force (CCAF) Program.

For enrollment directions, see the DOWNLOAD section below.
Program Transcripts
Academic Credit for this course will automatically be recorded by the Air University Student Information System (AUSIS) and be available to CCAF for inclusion in their program.

Visit the CCAF website for information about how to view unofficial transcripts and order official transcripts.

This course an entirely on-line, self-paced 8 module course, which requires you to accomplish short readings, watch associated video clips/presentations, and complete knowledge checks/exercises within the Canvas Learning Management System. There will be formative lesson quizzes, summative Milestone Assignments and a final exam.

Types of Tests
Summative assignments will be used to measure understanding and determine the final grade.
Test Scoring and Feedback
Knowledge check/exercise and formative quiz results are instantaneous. Summative assignment results will typically be posted within 1-2 weeks of submission.
Course Materials
Course materials will be provided via the Canvas Learning Management System. Access to the internet for research assignments is required.

1. Essential Concepts of Culture and Communication
2. Levels of Orientation, Identities, and Cultural Domains
3. Introduction to the Cultural Dimensions
4. The Culture of the United States
5. Nonverbal Communication
6. Active Listening
7. Forging Effective Relationships and Managing Conflict 
8. Towards Cross-Cultural Competence


Upcoming Course Dates

Winter 2023-2024 Session
Enrollment Window
17 October - 6 November 2023
Class Dates
16 November 2023 – 28 February 2024

Course Information

CCC Flyer
(updated March 2024)


Academic Calendar
(updated January 2024)

Enrollment Directions
(updated September 2023)

(updated February 2023)


AFCLC emblem. Air Force Culture and Language Center. Air Force's Global Classroom.

551 E. Maxwell Blvd, Bldg 500, Maxwell AFB, AL 36112


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Support Hours: Monday - Friday 0800 - 1600 CST

For Student Support:
Contact AFCLC Education Support

For Enrollment Support:
Contact AFCLC Enrollment Support

Air Force Culture and Language Center
551 East Maxwell Blvd, Bldg 500
Maxwell AFB, AL 36112

(334) 953-9292
Phone requests for service will require an e-mail confirmation for tracking and recording purposes.

(334) 953-1614
When faxing, please include a fax coversheet identifying the course, yourself, and your contact information.